The Regulator for Charities in England and Wales

Getting in Touch with the Charity Commission


There are many ways to get in touch with us. If you want to contact us about a particular charity please give us as much information as you can, including its name and registration number (see the Register of Charities). Many of the most common enquiries we are asked are covered in our knowledgebase or in our publications which are free to download on our website.

Telephone

Telephone Graphic

0845 3000 218

Lines are open from 8.00am to 8.00pm weekdays and 9.00am to 1.00pm Saturdays, except national holidays. Our busiest times of the day are between 9:00am - 5:00pm each weekday. If your enquiry is not time critical you may wish to phone us outside of our busy periods.

If you want to speak to us in a language other than English, our telephone interpreting service covers over 150 languages. Just tell us which language you wish to speak and within a minute or so an interpreter will be connected to your call.

0845 3000 219 Textphone service for hearing and speech impaired callers. Further information and instructions on the Textphone service are available on our website.

Email

Just follow the link which will take you to our Knowledge Base and Email service

Post

Charity Commission Direct
PO Box 1227
Liverpool
L69 3UG

Fax

0151 7031 555


Online Services

Click on logo for Online Services Homepage
Available to charities via a password, you can send us your charity’s Annual Return, view and make changes to your charity’s contact details, make changes to the way your charity is categorised and send secure messages to us.


Visit our Offices

London

Taunton

Liverpool

Newport

London Office Photograph Taunton Office Photograph Liverpool Office Photograph Newport Office Phototgraph
Harmsworth House
13-15 Bouverie Street
London
EC4Y 8DP

Woodfield House
Tangier
Taunton
Somerset
TA1 4BL

12 Princes Dock
Princes Parade
Liverpool
L3 1DE

8th Floor
Clarence House
Clarence Place
Newport
NP19 7AA

[London map]

[Taunton map]

[Liverpool map]

[Newport map]

Before making a visit to search the public register of charities, you will need to contact us to make an appointment by calling 0845 300 0218. Once in the office you can use one of our public computer terminals to search our website or you can pick up one of our publications.


If you want to know more about the service you can expect from us see The Charity Commission’s Service First Standards

Press Office

0207 6742 332

Open from 8.00am to 6.00pm, Monday to Friday, except national holidays. For urgent press enquiries outside these hours, call 07785 748 787.

Email: pressenquiries@charitycommission.gsi.gov.uk